Insurance Coverage and your costs

We accept Sentara Health Plan, Gateway, Anthem and Anthem Healthkeepers Plus, Aetna Better Health of Virginia, Aetna, Meritain Health, MH Net, UMR, and United Behavioral Health. If your insurer is not listed here and you would like to find out if we participate with your coverage, please contact the Business Office at 434-432-8602. We’d be happy to answer your questions or check your benefits. 

Effective January 1, 2024 we will be able to accept Medicare policies.

​We do not accept Value Options, Molina (formerly Magellan) Complete Care of Virginia or FFS Medicaid. We are no longer accepting new clients with PCHP or Cigna or offering out-of-network or private pay options.

We will bill your insurance for the following counseling services as a courtesy to you. If you have a co-payment or have not met your deductible, payment is expected at the time services are rendered. Your insurance Explanation of Benefits will be the final determination of your cost.

Intake Appointment $210.00

Play Therapy (60 mins) $193.00; (45 mins) $151.00; (30 mins) $109.00

Individual, Co-individual or Family Counseling (60 mins) $168.00 (45 mins) $126.00

Abbreviated Individual, Co-individual or Family Counseling (30 mins) $ 84.00

The following items and services are not insurance billable and are solely your responsibility:

Effective January 1, 2024 late cancellations (less than 24 hrs notice) $40.00

No show $80.00
                                      

Reports you request are billed at the following rate: 
1-3 pages = $75.00 + $10.00 per additional page

When copies of records are requested by a client, guardian or parent, the account must first be in good standing. Records are to be paid for, signed for & picked up by the requesting party
$0.
50/pages 1-50; $0.25/pages 51+

           
We require at least 5 business days (M-Th) to fulfill records’ requests. 

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