Referral-to-Intake

Call our office at 434-432-8602 to refer yourself or a child for therapy services.

We have a new 3-prong approach

  1. We receive a referral, gather any additional information and verify insurance eligibility and benefits.
  2. Intake forms are completed by the adult referral or the parent/guardian of minor referral online or in the office.
    • If there is a waiting list, completion of the forms is what puts you or your child “in line”.
  3. Initial appointment is scheduled with paired therapist following completion of step 2. For minors, the parent/s/guardians typically meet with the therapist without the child.

Returning Clients

Clients who have previously worked with Krystal Mattox, LPC or Victoria Lott, Resident in Counseling and who would like to return to therapy with the same provider, please know that your request will be given the utmost consideration. The therapist will need to have space and availability in order to reinstate services. In some cases, a referral to another provider in the practice may be considered or necessary and/or recommendations to other local practices or agencies may be provided.

As Deb Crowe, LPC and Suzanne Sanford, LPC are no longer accepting new clients, former clients who contact the office to return to therapy will be paired with another provider in the practice who can best meet their needs. Former clients may also be given or request recommendations to other local practices or agencies.

Clients of providers no longer associated with this practice, will be paired with another provider in the practice and/or given recommendations to another practice or agency.

Hours Changes

Any changes to our hours or closures due to holidays, will be posted here.

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