REGISTER HERE: Our providers are ready to assist new clients with minimal wait times! The following steps are designed to simplify the process. Adults can register themselves or a child in their care by following these steps.

Before completing registration, please review our list of in-network insurance plans (see insurance page in website menu). If we are not in-network with your plan—or if you prefer not to use insurance or find that coverage is cost-prohibitive—we offer a private pay option to support your access to care.

Online registration and completion of forms do not ensure service provision. The availability of therapy services hinges on insurance coverage and matching the client with an optimal provider. We will examine the submitted information, confirm insurance coverage and benefits, and contact you once all required documents are complete.

Play therapy will be offered in our office. While talk therapy for teens and adults will primarily take place in the office, virtual tele-therapy may be an option in some cases. Clients utilizing tele-therapy need to be physically in the State of Virginia at the time of each appointment.

1. Choose the DARK BLUE “register” button after opening the link below to register the NEW client who is seeking services by name in the profile.
   • Please allow enough time to complete the entire process from establishing a profile to completing all of the online intake forms and documents. If you do need to pause and go back later, you may use the same link, or the link on our “portal” page, however you would choose the light blue “sign in” button OR “existing client of Find Your Way”, rather than “register”.
2. Include all requested demographic information for the referred person
3. Enter the required insurance information–name on card, ID#, insured DOB if different from the registered client–INCLUDING THIS INFORMATION HELPS TO STREAMLINE THE MATCHING PROCESS.
4. Complete all documents electronically—this information is essential for the “matching” process to select the provider. It has come to my attention that the form entitled “Intake” needs to be completed in full in order to be saved.
5. Expect a call from our Clinical Director, Suzanne Sanford, LPC from 434-432-8602 M-W-Th during business hours. The business office is closed Tuesdays. The practice is closed Fri-Sat-Sun and major holidays.
6. Incomplete registrations will be deactivated after 30 days. You can call the office to get reinstated and continue from where you left off.

If you run into any issues with this process, please call the office at 432-8602 so we can help you navigate this process. It is meant to flow seamlessly from section to section, all the way through the required documents. We have been given feedback that the site may not be “phone friendly” so we recommend using a tablet or computer.

CLICK HERE TO REGISTER

This link is intended for potential clients and should not be used by referral sources such as medical practices, social services, or schools. However, we encourage you to share this site information with those seeking services. If you prefer, you can call our office at 432-8602 or fax referral details to 432-8603, and we will reach out to the client with the next steps.